Job aids are electronic or paper-based repositories of information that support work activity by directing, guiding or enlightening performance. There are different types and formats of job aids for different types of tasks.
This workshop will provide the knowledge and skill necessary to design, test and deploy a job aid successfully.
This workshop is designed for all course designers, training instructors, or on-the-job trainers.
You will will produce a better result from your training.
Provide the least expensive way to reduce the "learning gap."
Apply theses techniques to all types of training.
Assist line manager in increasing performance of their employees.
Determine when it is appropriate to use a job aid and when it is not
Identify 7 possible formats for job aids
Match a particular job task to the appropriate job aid format
Design a job aid that is aesthetically and functionally effective
Test a job aid to ensure usability by the target audience
Identify software tools that can be used to create job aids
Deploy a job aid successfully within the organization
A focus on the objectives for the day and discussion of student concerns and priorities
Overview of Job Aids
What they are and how they can benefit both the user and the organization
How to know when to use them and when not to
Format Selection
How to match the job aid format and medium with a particular performance situation
Choosing between flow charts, worksheets, checklists, decision tables and more
Job Aid Design
A step-by-step process for designing and developing job aids that accomplish meaningful performance support
How to select the right software tool for job aid creation
Job Aid Evaluation and Implementation
How to test job aid to ensure that it really works
How to make sure that people will actually use it once it is available
Student Practice
Students will practice choosing formats and creating job aids for hypothetical performance situations
Working together in teams, create or revise job aids for their own organizational needs which will be critiqued by the class
Summary and adjourn
| Free telephone and e-mail consultation after the program. | |