• First level supervisors  and managers
• Candidates for supervision

This seminar is based on actual experience-not "theory." All concepts will be documented through case examples and by an analysis of participant's experiences. Participants will learn firm, tested, proven, practical approaches to getting results.

• Distinguish the distinct differences between supervision and managing
• Define their job in terms of their three specific functions. i.e., getting today's work out-today, multiplying the output of the work group and reducing the manager's span of technology
• Identify the four reasons why managers often will not let supervisors reduce their "span of technology" and assume more responsibility
• Take specific, positive steps when obstacles to supervision are present

*You will develop a basic understanding of how to produce high "payoff" from  your efforts and learn your unique functions in relation to "today's work" and work group performance.

*Supervisors who have a clear definition of what supervisors should be in an organization and the unique role a supervisor plays will be able to identify the real payoff in having supervisors as a part of the management team.

*Work group performance will improve as a result of more clear-cut accountabilities of supervision.

Summary discussion; adjournment